« Back to Knowledge Base

vMix buttons may have numbers 5 and 6 instead of a triangle arrow icon

If you find that the triangle arrows that usually appear next to some of the main buttons in vMix have been replaced with numbers (such as 5 and 6), this is due to a bug caused by a Windows Setting.
 
 
Please see the below steps for how to fix this issue:
  1.     Open Windows Settings
  2.     Click Time & Language
  3.     Select Region from the left side bar
  4.     Click the Additional date, time and regional settings from the right sidebar
  5.     Click Change date, time or number formats from under the Region heading
  6.     Select the Administrative tab
  7.     Click the Change system locale... button
  8.     Make sure the checkbox for Beta: Use Unicode UTF-8 for worldwide language support is not ticked and press OK
 
You may need to restart Windows after making this change. After that, re-open vMix and your buttons should look correct again.
 

Last Updated: Monday, July 26, 2021 2:47:54 PM